Questions

1. Shipka mentions several times “multimodal” in the paper. What is model here? Is it the same as medium?

2. Is the linear, thesis-driven, argumentative, print-based texts replaceable given that multimedia are used?

3. Norman mentions that people have false beliefs about the causality between behaviors and machine functions when using appliances. Could this false causality be avoided by applying the design principles like visibility and mappings?

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One Response to Questions

  1. winniet2011 says:

    Norman mentions that people have false beliefs about the causality between behaviors and machine functions when using appliances. Could this false causality be avoided by applying the design principles like visibility and mappings?

    I believe that this false causality could definitely be avoided through principles like visibility and mappings. However, I also feel the need to point out that most products come with user manuals, which aren’t that hard to read and can teach the user exactly what functions this product has and how to use it. Of course this would not be useful for someone who is maybe just borrowing the product, but it could eliminate this false causality for the owner if they were to simply take 5 min of their time to read over the manual. Generally though, I believe the best policy would just to make clearer and simpler the usage of the product as to avoid user malfunctions and frustration.

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